Customer Portal
Important Notice: Canada Post Strike Impact
Due to the ongoing Canada Post strike, we are currently unable to send letters via regular mail. All correspondence will be delivered through email or an alternative electronic delivery method until further notice.
We appreciate your understanding and encourage you to ensure your contact information is up to date to avoid any disruptions. If you have any questions or require assistance, please contact Customer Service at 833.933.0382 or connections@rifco.net

Department Contact Information and Hours

Dealer Services
Department

Phone: 855.478.2439 ext 1
Email: dealerservices@rifco.net
Hours (MST):
7:30am-6:00pm (Mon-Friday)
7:30am-4:00pm (Saturday)
Closed ( Sunday)
FUNDING
Department
Phone: 855.478.2439 ext 2
Email: funding@rifco.net
Hours (MST):
7:30am-6:00pm (Mon-Friday)
7:30am-4:00pm (Saturday)
Closed ( Sunday)
CREDIT
Department
Phone: 855.478.2439 ext 1
Hours (MST):
7:30am-6:00pm (Mon-Friday)
7:30am-4:00pm (Saturday)
Closed ( Sunday)
Customer Service
Department
Phone: 833.933.0382
Hours (MST):
8.00am-6.00pm (Mon-Friday)
Closed (Saturday and Sunday)

Collections
Department

Phone: 844.255.3910
Hours (MST):
8.00am-6.00pm (Mon-Friday)
Closed (Saturday and Sunday)

New Dealer
INQUIRIES

Phone: 855.478.2441
Hours (MST):
8.00am-5.00pm (Mon-Friday)
Closed on Saturdays
Become A Dealer Form

CONTACT US

Head Office Information

If you are making a payment in person at the office you are required to book an appointment. Reception will not be accepting any walk-ins at this time. Thank you for your understanding.

  • Phone: 833.933.0382
  • Email: info@rifco.net

Millennium Centre

Suite 702
4909 49th Street
Red Deer, AB
T4N 1V1

9.00am – 2.00pm MST
(Monday – Friday)

Our clients are considered to be the most important asset we have. We are committed to providing excellent customer service as we carry out our responsibilities. As an organization, we welcome any comments and suggestions from our customers and other stakeholders pertaining to the manner in which our services are delivered.

To provide us with your feedback suggestions, comments and questions regarding our services, contact us by e-mail, telephone, fax, or regular mail. While sending us your contact information is optional, please ensure that we have the appropriate information should you require a reply. If you have requested a reply we commit to acknowledging your request within 24 hours and will strive to provide a resolution to any issues within 72 hours.

E-mail: feedback@rifco.net