Department Contact Information & Hours

Dealer Services Department

Ph: 855.478.2439
7:00am – 7:00pm MST (Monday – Friday)
8:00am – 5:00pm MST (Saturday)

Funding Department

Ph: 855.478.2439
8:00am – 7:00pm MST (Monday – Friday)
8:00am – 5:00pm MST (Saturday)

Credit Department

Ph: 855.478.2439
8:00am – 7:00pm MST (Monday – Friday)
8:00am – 5:00pm MST (Saturday)

Customer Service Department

Ph: 833.933.0382
7:30am – 6:00pm MST (Monday – Friday)
8:00am – 4:30pm MST (Saturday)

Collections Department

Ph: 844.255.3910
7:30am –6:00pm MST (Monday – Friday)
8:00am – 4:30pm MST (Saturday)

New Dealer Inquiries:

Ph: 855.478.2441
Become A Dealer Web Form

General Contact Information

Toll Free: 1.888.303.2001
Toll Free Fax: 1.888.303.2181
Phone: 403.314.1288
Fax: 403.314.1132


Millennium Centre

Suite 702
4909 49th Street
Red Deer, AB
T4N 1V1

If you are making a payment in person at the office you are required to book an appointment. Due to COVID-19 restrictions, reception will not be accepting any walk-ins at this time.
Thank you for your understanding.

8:30am – 5:00pm MST (Monday – Friday)

Reception is Closed for Lunch from 12pm-1pm MST (Monday to Friday)

Our clients are considered to be the most important asset we have.   We are committed to providing excellent customer service as we carry out our responsibilities.   As an organization, we welcome any comments and suggestions from our customers and other stakeholders pertaining to the manner in which our services are delivered.

To provide us with your feedback suggestions, comments and questions regarding our services, contact us by e-mail, telephone, fax, or regular mail. While sending us your contact information is optional, please ensure that we have the appropriate information should you require a reply.   If you have requested a reply we commit to acknowledging your request within 24 hours and will strive to provide a resolution to any issues within 72 hours.